Introducing
Drake Business Logistic's

Efficiency. Automation. Accountability.

 

Do you

use multiple systems to manage courier-related data?

Are you

able to easily track courier performance, allocate costs and reconcile invoices?

Do you

find yourself wasting countless hours reconciling invoices and manually booking couriers?

Are you

looking for a one-stop-shop to manage all supplier engagements in order to get the job done?

Digital Hub streamlines processes and empowers users with intuitive access to mail, courier, and other logistics services within a single platform. Digital Hub offers a new way to book and manage logistics services.

 

Digital Hub Benefits

For Your Business

  • Automatically reconcile costs to cost centres.
  • Flexibility of cloud or on premises deployment.
  • Secure Single Sign-On integration.
  • Improved data insight through detailed reporting.
  • Complete audit trail of inbound items.
  • Reduced costs through built in price rationalisation.

For Your Workforce

  • Quick and easy booking of mail, courier, and other services.
  • Automated address book to quickly book shipments to common addresses.
  • Real-time end to end tracking of shipments through to completion.
  • Compare and select services to ensure items are delivered quickly and efficiently.

Core modules

Inbound Mailroom
Management

Digital Hub incorporates a tracking solution for managing internal items as they move within your business. Accountable items are scanned at point of entry, providing a complete audit trail through to confirmed proof of delivery.

Outbound Courier
Management

Digital Hub Courier is a fully integrated courier on-line portal. The system simplifies courier bookings and streamlines all courier management end to end processes.

Employee Self
Service Modules

Customisable to the needs of your business, Digital Hub can integrate a wide range of additional functions, such as booking jobs with your corporate print room, pick-up/drop-off of dry cleaning, or employee transport.

Why choose Digital Hub?

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Compliance &
Control

Auditable, secure systems

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Efficiency &
Productivity

Reduce manual, time consuming practices

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User
Experience

Empowering the end user

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Innovation &
Technology

Unique, next
generation technology

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Flexibility &
Responsiveness

A scalable,
evolving service

System Features

Intuitive Interface

Our Dashboard is highly intuitive and provides easy access to our primary Digital Hub functions. You’ll have clear visibility on shipment tracking, jobs, recent activities, and booking history.

Outbound Courier Management

Compare and Book, Quick booking and Bulk booking. You can request a quote and compare courier options before making a commitment.

Job Listing

Having full visibility of your jobs is important. Digital Hub displays all jobs including the delivery date, service type, carrier booked, pickup/delivery address, details and status.

Digital Hub Features

Service Request

Service Request

Able to create service request for Mailroom, Courier, Print , Postal and Transport.

Postal Service

Postal Service

Able to issue and record all postal service items.

Courier Rate and Service Comparion

Courier Rate and Service Comparion

Able to select appropriate courier based
on urgency and price.

Invoice Reconciliation

Invoice Reconciliation

Able to reconcile against courier invoice.

Cost Centre Allocation

Cost Centre Allocation

Able to allocate and reconcile costs.

Single Sign On

Single Sign On

Able to access multiple systems using single sign on.

Reception and Mailroom

Reception and Mailroom

Able to manage inbound and outbound consignments.

Track & Trace, Performance Reporting and Customer Notification

Track & Trace, Performance Reporting and Customer Notification

Pro-active customer notification, track service requests in real time, personalised dashboard and reporting.

The Digital Hub technology:

Cloud Hosting

Digital Hub Platform is hosted in Australia on high availability, enterprise-grade, secure infrastructure data centre.

Security

Drake Business Logistics achieves security and quality by implementing IT best practice through the alignment of its information security systems and quaility controls. Regular vulnerability testing and reporting/web application security scanning are undertaken.

Data

Digital Hub data is stored securely in customer dedicated database servers. No data is shared with other customers and the data is backed up daily, encrypted and stored locally for 7 years.

Support

Digital Hub platform users have access to an Australian based premium-level support team during platform operational hours.

Contact the Drake Business Services Asia Team today to book an obligation free product walkthrough!