Solutions to Help You Thrive in the Digital Age

Drake Business Services Asia - Philippines is the market leader in the Philippines, providing business process outsourcing services. Our offering includes comprehensive Document and Office Management Services covering the entire input, output and archiving value chain, including physical and digital mailrooms and corporate office services.

A partnership between two renowned brands, Drake Business Services Asia combines the extensive service portfolio of Swiss Post Solutions with the time-tested reputation and global presence of Drake International. Our market reach is extensive, covering Banking and Finance, Education, Government, Healthcare, Insurance, Professional services and Retail. 

Our Service Portfolio

Our diverse range of BPO services focus on back office requirements, enabling clients to focus on critical areas of their business.

Drake Business Services Asia connects the physical and digital worlds.

Managed  Services

Comprehensive end-to-end management of mailroom, courier, and corporate services.

Mailroom & Messenger Services

End-to-end sourcing and management of highly skilled project staff for your business.

Corporate Services

Professional front of house, concierge and switchboard managed services.

Managed Print Services

Complete management of mailroom processes and technology, and workforce including internal and external messengers.

Digital Services

Industry-leading technology to empower your business to thrive through digital transformation.

Digital Hub - Mailroom

An online platform to manage all mailroom activities such as real-time internal track and trace for high value items.

Digital Hub - Distribution 

A cloud based order management system that empowers users to manage costs and optimise efficiency.

SPS Technology

Drawing on the technology suite of SPS, we can transform your mailroom operation to a Digital mailroom and enhance it with innovative services such as Smart Lockers.

Are You Looking for a New Partner?

Why Choose Drake Business Services Asia - Philippines?

IMPROVED SERVICE LEVELS

Swiss Post Solutions' proprietary technology and benchmarking databases are used to define solutions, enabling cost savings and improved service levels to be achieved.

REDUCTION IN HEAD COUNT

Replacing functions performed by our clients’ staff and through efficiencies gained by service redefinition and technology, we can reduce workforce size required to deliver back office services.

CONSOLIDATION OF SERVICES

Making better use of available resources through consolidating back office services and creating a Service Centre environment, transforming traditional support services into a centre of excellence.

INDEPENDENCE

In supporting the best interest of our clients, we have no vested interests in third party service and equipment suppliers, and use our expertise to obtain optimum rates.

ACCESS TO GLOBAL SOLUTIONS 

Analysing our clients’ business processes and defining and categorising a service model based on global benchmarking capabilities and leading technology.

PEACE OF MIND

Taking responsibility for a range of office services, ensuring that control remains in our clients’ hands while day to day operations is managed entirely by Drake Business Services Asia - Philippines. 

Our Major Clients