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use multiple systems to manage courier-related data?
able to easily track courier performance, allocate costs and reconcile invoices?
find yourself wasting countless hours reconciling invoices and manually booking couriers?
looking for a one-stop-shop to manage all supplier engagements in order to get the job done?
Digital Hub streamlines processes and empowers users with intuitive access to mail, courier, and other logistics services within a single platform. Digital Hub offers a new way to book and manage logistics services.
Digital Hub Benefits
For Your Business
For Your Workforce
Digital Hub incorporates a tracking solution for managing internal items as they move within your business. Accountable items are scanned at point of entry, providing a complete audit trail through to confirmed proof of delivery.
Digital Hub Courier is a fully integrated courier on-line portal. The system simplifies courier bookings and streamlines all courier management end to end processes.
Customizable to the needs of your business, Digital Hub can integrate a wide range of additional functions, such as booking jobs with your corporate print room, pick-up/drop-off of dry cleaning, or employee transport.
Why choose Digital Hub?
Auditable, secure systems
Reduce manual, time consuming practices
Empowering the end user
Our Dashboard is highly intuitive and provides easy access to our primary Digital Hub functions. You’ll have clear visibility on shipment tracking, jobs, recent activities, and booking history.
Outbound Courier Management
Compare and Book, Quick booking and Bulk booking. You can request a quote and compare courier options before making a commitment.
Having full visibility of your jobs is important. Digital Hub displays all jobs including the delivery date, service type, carrier booked, pickup/delivery address, details and status.
Digital Hub Features
Able to create service request for Mailroom, Courier, Print, Postal and Transport.
Able to issue and record all postal service items.
Courier Rate and Service Comparion
Able to select appropriate courier based
on urgency and price.
Able to reconcile against courier invoice.
Cost Centre Allocation
Able to allocate and reconcile costs.
Single Sign On
Able to access multiple systems using Single Sign On.
Reception and Mailroom
Able to manage inbound and outbound consignments.
Track & Trace, Performance Reporting and Customer Notification
Pro-active customer notification, track service requests in real time, personalized dashboard and reporting.
The Digital Hub technology:
Digital Hub Platform is hosted in Australia on high availability, enterprise-grade, secure infrastructure data centre.
Drake Business Services Asia Philippines achieves security and quality by implementing IT best practice through the alignment of its information security systems and quality controls. Regular vulnerability testing and reporting/web application security scanning are undertaken.
Digital Hub data is stored securely in customer dedicated database servers. No data is shared with other customers and the data is backed up daily, encrypted and stored locally for 7 years.
Digital Hub platform users have access to Filipino based premium-level support team during platform operational hours.