External Messenger | Naga

About the Role

Drake Business Services Asia is a leading provider of managed services in the Philippines, helping our clients to focus on what they do best.

We’re looking for a highly motivated External Messenger for our Naga hub who can pick up and deliver mail packages and handle transactions with bank and government institutions. 

Why Join Our Team?

We value our team members and are committed to fostering your career aspirations. We offer:

• Opportunities to work within leading international brands.
• Ongoing training and support to continually grow your skills and abilities.
• Strong career growth opportunities.
• Employee recognition and reward program.
• Future opportunities to transfer to other prestige clients.

Required Skills, Qualifications & Attributes

To be successful in this role, the ideal applicant will possess the following attributes and qualifications:

• At least college level, vocational diploma or short course certificate in any field
• Good verbal and written communication skills: Should be able to communicate effectively with colleagues, clients and the management to avoid errors in providing information
• Good planning and time management skills: Should be able to plan and execute schedule and routes that will promote job efficiency and service delivery
• Geographical knowledge: Familiar with important streets and/or buildings withing the covered area
• Tech-savvy: Able to use mapping applications, mailroom applications and MS Offices
• Ability to work under pressure: Should be able to handle the pressure that comes with the job
• Ability to plan and manage work under time constraints.
• Must have a Philippine professional driver’s license and own motorcycle

Responsibilities

Your day-to-day duties will include:

• Perform mailroom activities at the client’s premises in an area provided by the client.
• Collection, sorting and distribution of mail and documents
• Delivery and pick-up of mails/parcels in timely and secure manner
• Ensure that all transmittal forms are submitted to team lead dispatcher/client
• Input and job closing of all transactions in established forms and in the system.  
• Coordinate with client regarding all mailroom transactions
• Respond to client inquiries, requests, and feedback in a timely manner via email, phone or face-to-face.
• Standard operating policies, processes, procedures are strictly followed.
• Perform ad-hoc activities that will be assigned from time to time.
• Complete special assignment as assigned by team lead, mailroom supervisor, account manager and/or DBSA management.  

Feel free to apply even if you don’t fully satisfy these requirements – we’ll be in touch to discuss whether you’re a good fit for either this position, or a similar role with Drake Business Services Asia.

How to Apply

If this role sounds like you, please click on the "Apply" button and submit your resume today!

If you are not successful in this position, your details will be stored in our database. In the future, we may contact you for similar roles that align with your skillset and experience.

About Drake Business Services Asia

Drake Business Logistics is a leading Philippine-based managed services provider, offering complete outsourced management of non-core support functions to deliver measurable cost reductions and efficiency improvements.

Working alongside our global partners in six countries across the Asia-Pacific region, we empower our clients to focus on their core business, reassured that their support services are in the hands of an industry expert.