ISO Coordinator

About the Role

Drake Business Services Asia is a leading provider of managed services in the Philippines, helping our clients to focus on what they do best.

We’re looking for a highly motivated ISO Coordinator (Documentation Specialist), who will be responsible for managing and maintaining all company documentation, ensuring compliance with ISO standards, data privacy regulations, and audit requirements. 

The role involves working closely with various departments to ensure that documentation is accurate, accessible, and aligned with both internal policies and external regulatory requirements. 

The ideal candidate will have a strong background in documentation management, with specific expertise in ISO compliance, data privacy, and auditing processes.

Why Join Our Team?

We value our team members and are committed to fostering your career aspirations. We offer:

• Opportunities to work within leading international brands
• Ongoing training and support to continually grow your skills and abilities
• Strong career growth opportunities
• Employee recognition and reward program
• Future opportunities to transfer to other prestige clients

Responsibilities

Your day-to-day duties will include the following:

Document Management:

• Create, review, revise, and maintain IMS documents, including Standard Operating Procedures (SOPs), work instructions, forms, and records.
• Ensure all documentation is controlled, accurate, current, and compliant with ISO 9001 and 14001, and other applicable standards.
• Coordinate the approval process for new and revised documents, ensuring timely review and authorization.

Documentation Systems:

• Manage electronic document management systems (EDMS) to store and control IMS documents.
• Implement and maintain document control procedures and processes.
• Maintain and secure hard copy record files

Audit and Compliance:

• Prepare the organization for ISO audits by conducting internal audits to identify areas of improvement and ensure readiness
• Regularly monitor and assess the organization's adherence to ISO standards, making adjustments and improvements as necessary
• Address audit findings related to document control and implement corrective actions as necessary.
• Managing corrective and preventive action (CAPA) processes to address non-conformities and prevent their recurrence
• Support lead auditor in conducting internal audits and documenting audit results.

Training and Support:

• Assist with the development and delivery of IMS training materials.

Continuous Improvement:

• Identify opportunities for improvement in document control processes and implement best practices.
• Collaborate with cross-functional teams to ensure alignment and compliance with IMS requirements.
• Other duties may be assigned based on business needs aligning with skill set.

Required Skills, Qualifications & Attributes

To be successful in this role, the ideal applicant will possess the following attributes and qualifications:

• Graduate of bachelor’s degree in science, engineering or any related course
• Preferably with ISO 9001 and ISO 14001 experience
• Preferably with 1-2 years of experience in document management
• Excellent communication skills
• Sharp attention to details.

Feel free to apply even if you don’t fully satisfy these requirements – we’ll be in touch to discuss whether you’re a good fit for either this position, or a similar role with Drake Business Services Asia.

How to Apply

If this role sounds like you, please click on the "Apply" button and submit your resume today!

If you are not successful in this position, your details will be stored in our database. In the future, we may contact you for similar roles that align with your skillset and experience.

About Drake Business Services Asia

Drake Business Logistics is a leading Philippine-based managed services provider, offering complete outsourced management of non-core support functions to deliver measurable cost reductions and efficiency improvements.

Working alongside our global partners in six countries across the Asia-Pacific region, we empower our clients to focus on their core business, reassured that their support services are in the hands of an industry expert.