Meet the Team

Rosalyn F. Zapanta

Operations Manager – Transport & Warehouse

Rose is responsible for designing and establishing strategic and tactical operational controls for the Courier Business and Warehouse Operations of Drake Business Services Asia to ensure high quality performance. Its charter is to understand what is important to the customer, provide logistics and courier services that satisfy those needs and making sure that the customer’s SLAs/KPI’s are complied with. Responsible also for maintaining the business through execution of programs to balance quality, productivity, delivery and cost and people development. 

Rose is a versatile leader. Results driven. Proven ability to lead and motivate large team of employees. Her 25+ years’ experience in managing quality assurance operational units in electronics/semiconductor manufacturing companies equipped her to run successfully a logistics operation even for a shorter period.

Rose started as Quality Management Consultant in March 2017 and eventually joined as an Operations Manager in July 2017. She graduated from the Mapua Institute of Technology with the degree in Bachelor of Science in Industrial Engineering.

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